As discussion is on the signature on the charge slip of credit card, I wish to add here based on experience.
As someone has already said, the credit card transactions in India are authenticated by pin and no customer signature needed on the same.
Incidentally I have a credit card of non Indian bank and whenever I pay by that card, the pin is not asked and invariably the merchant asks for my signature on the charge slip.
Once I disputed a transaction which I did on my domestic credit card in a spa which was actually a cheating / fraud by the merchant. I didn't sign the charge slip though I entered the pin when the merchant stepped the card for much higher than the agreed amount. However, the credit card bank, when complained, came back saying they have escalated the issue and found that I was present at the location during the transaction and hence no dispute was rejected. I went into argument however their stand has been the same. As pin was entered, the transaction can't be disputed as it comes to that.
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As someone has already said, the credit card transactions in India are authenticated by pin and no customer signature needed on the same.
Incidentally I have a credit card of non Indian bank and whenever I pay by that card, the pin is not asked and invariably the merchant asks for my signature on the charge slip.
Once I disputed a transaction which I did on my domestic credit card in a spa which was actually a cheating / fraud by the merchant. I didn't sign the charge slip though I entered the pin when the merchant stepped the card for much higher than the agreed amount. However, the credit card bank, when complained, came back saying they have escalated the issue and found that I was present at the location during the transaction and hence no dispute was rejected. I went into argument however their stand has been the same. As pin was entered, the transaction can't be disputed as it comes to that.
Thanks. At least I got to know that signature isn’t required by the CC companies, although the merchants still continue to ask for it.
Ironically, Walmart, Target, etc. they all still ask for signature on the terminal pad during checkout.
To be honest, I haven’t tried not signing. I need to see what happens.
These type of merchants may not require signature (when they actually stop asking for it) because they have camera right in front of the checkout counter. So signature doesn’t matter in this case as we are clearly captured. The time of transaction, time of customers presence in front of the camera and the camera footage is enough to prove it wasn’t a fraud transaction.
This isn’t the case in restaurants and especially DB’s (unless they have cameras inside that clearly captures the patrons using CC). Don’t see it working in semi lit SB/DB even with cameras.
The chip in CC removed fraud transaction because it’s difficult to duplicate the CC with chips. That’s why the mode of fraudulent I mentioned was using the card but by someone else, who stole it, etc.
To summarize - If a DB/SB doesn’t ask me to sign the receipt, I would accept the challenge to successfully dispute the charge - that too with proof. Because here they won’t have my signature and no camera footage too in their favor.
Even if they have inside camera footage, I wonder if they can use it showing 30 bar girls illegally serving customers.
And how such a footage could be used in a police case too.
In November, I’d try asking SB/DB’s that don’t require signatures ;-)
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