customer service

I recently went to SRM and saw an MPA for a session. However at the end of the session i miss counted and paid her an extra $40 on top of the service that I requested. I mean, if I were to pay the MPA less money then what the service is priced at, they are in no hurry to remind me to pay up...

I have been to SRM a number of times and thought it was top rank along with HFH, Allure & IT. I was coming to Toronto on Thursday and checked the SRM schedule which came out on the previous Friday. Much to my delight Sophie was on whom I had never seen but was on my hit list solely because...

Are there any polite Massage/Spa Receptionists out there?

A few months back I had some issues with the way my phone calls were being handled. This was brought to managements attention. Steps were taken to remedy this situation, however, it is worse now than it was before. Again I took my concerns to management and again I was assured they had been...

Folks- In your opinion, who has more attractive MPA and good customer service. The choices are:AllureHands from HeavenSRMEnigmaToronto PlatinumPickering

I recently received a recommendation for this spa on Brown's Line. After reading some reviews , it seemed that my key targets were Sara, Elizabeth and Jennifer. This morning Elizabeth and Jennifer were working. Both are attractive ladies in their mid-thirties. I initially chose...

What's up with the customer service at Utopia? This is why I love going to Allure, HFH or IT. You just don't have to deal with this shit!! And I believe that it is all the owners fault........ I walk into Utopia the other day, and an oriental girl comes to the front desk. I already had an...

Ok, so I walk into allure on friday at around 6:30ish (pm) and ask to see who's available. I ask to see if Lee is working, and I find out shes not. So I ask when is next working? Monday I'm told. So I go ahead and book an appointment for 9pm. I leave the house, and drive for like an hour...

It happened again! I posted several months ago about a session I booked at SRM where I waited for 15-20min and the attendant did not show up. I changed, demanded my money back and left the premises. I can't believe that after months of considering returning, I get shafted again on my...

Bottom line is I had to wait over over 35+ minutes for my appointment that did not happen ... Highlights of the evening: Made the appointment almost 5 hours earlier. Drove 40 minutes to get there. Arrived 10 minutes early Was told by reception that she was running 15 minutes late I...

Customer Service A crowded United Airlines flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket on the counter and said, "I HAVE to be on this flight and it has to be FIRST...

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